1. Please Read Carefully

By using this application, you acknowledge that you have read, understood, and agreed to the terms of this statement, and consent to the collection and use of your data by the company in accordance with this statement.

The company reserves the right to modify this statement at any time. In the event of significant changes, we will obtain your consent where applicable.

2. Collection and Use of Personal Data

You may be required to provide the following information:

• Name and contact phone number
• Location data
• Hong Kong Identity Card number (for identity verification when required)
• Vehicle registration number (license plate)
• GPS location data (including real-time location)
• Microphone access (used only when voice features are enabled)

Your data will be used for:

• Daily operations and taxi dispatch services
• Account creation and management
• Identity verification and fraud prevention
• Handling enquiries and complaints
• To provide accurate pickup and drop-off services, the app will collect your real-time location during use (including in the background)

3. Confidentiality and Disclosure of Data

The company will keep your personal data confidential and will not sell or transfer your data for direct marketing purposes. Data will only be disclosed under the following circumstances:

• Authorized employees and third-party service providers
• Relevant taxi drivers (limited to information necessary for providing the specific pick-up service)
• Agencies or law enforcement as required by law

4. Access and Deletion of Data

You have the right to request access to, correction of, or deletion of your data. Upon receiving a written request, we will delete your information within seven working days. Please email: cs@sim-taxi.com

5. Data Security

The company maintains your personal data in a confidential manner and takes reasonable physical and electronic measures to ensure data security.